Sales Associate for a Luxury Lifestyle Fashion and Accessories Brand based in London

I am looking for a passionate, experienced and dynamic Client Advisor to join an exciting opportunity in a flagship Boutique in London.

This premium Italian lifestyle brand blends bold design with refined craftsmanship, offering a fashion-forward expression of elegance, innovation, and contemporary luxury. Its curated collections of apparel, accessories, and lifestyle products reflect a distinctive identity, crafted for those who value sophistication, performance-inspired style, and modern exclusivity.

This role requires delivering an exceptional client experience rooted in genuine relationship building and a deep understanding of client needs.

Key Responsibilities:

• Be a Brand Ambassador, ensuring an exceptional experience that reflects the brand standards and service guidelines.
• Execute in-store CRM initiatives aimed at expanding and enriching the customer base.
• Demonstrate flexibility in managing various sales scenarios, including personalised one-to-one service, high-traffic periods, and remote or digital sales interactions.
• Support daily operations and back-of-house tasks to ensure seamless store functioning.
• Build and nurture a strong client portfolio by offering tailored consultations and maintaining regular follow-ups to drive sales growth.
• Guide clients through the brand’s offerings, providing expert advice to help them select the most suitable products.

Requirements:

• Genuine interest in retail, sales, and delivering an exceptional client experience
• Solid understanding of luxury retail environments, including KPIs, sales performance metrics, and boutique operations
• Strong team player with a collaborative and solution-oriented mindset
• Deeply customer-focused, with a passion for building meaningful client relationships
• Outstanding interpersonal skills and the ability to represent the brand with confidence and authenticity

If you\'re looking to take the next step in your retail career with a brand that values passion, personality, and ambition, please apply via the link.