Client Advisor Boutique

Our client, a prestigious luxury house renowned for its exceptional craftsmanship and heritage, is seeking a Full-Time Sales Associate (W/M) for their boutique located in Munich, Germany.

With a strong legacy in fine leather goods, footwear, and ready-to-wear collections, this Maison combines tradition and innovation to deliver a unique and refined lifestyle experience.

The Sales Associate will act as a true Brand Ambassador, driving sales performance, delivering an exceptional client experience, and upholding the highest standards of service and presentation.

Key Responsibilities

Sales Management

• Create an extraordinary and personalized experience for every customer.

• Demonstrate sales leadership through active engagement on the shop floor.

• Achieve and exceed sales targets and objectives.

• Develop in-depth product knowledge and technical expertise to maximize selling opportunities.

• Complete all administrative tasks in line with company policies and procedures.

Clienteling

• Deliver the highest level of customer service in line with the brand’s quality standards.

• Build and nurture lasting relationships with both local and international clients.

• Demonstrate strong product expertise and genuine enthusiasm for the brand’s universe.

• Maintain accurate CRM records and support client outreach initiatives (emails, thank-you notes, invitations, etc.).

• Support after-sales processes and client satisfaction in accordance with company values.

• Stay informed about industry trends and competitor activity.

Operations

• Participate in regular stock checks and replenishment.

• Ensure operational and security compliance at all times.

• Maintain accurate inventory and contribute to achieving all KPI objectives.

• Uphold visual merchandising and store presentation standards.

Please note: This job description is not exhaustive and may evolve according to business needs.

Profile

• Minimum of 5 years of retail sales experience, ideally within the luxury sector.

• Strong sales acumen with proven cross-selling ability.

• Dynamic, agile, and results-driven mindset.

• Genuine passion for craftsmanship, creativity, and exceptional service.

• Team-oriented with excellent communication and interpersonal skills.

• Fluent in English; additional languages are a plus.

Our client is an equal opportunity employer. Diversity and inclusion are at the heart of their culture, and they welcome applicants from all backgrounds.

NB. Due to volume of applicants, only candidates matching main requirements will be contacted.